Click this Button to submit a query regarding an online transaction you recently performed. You will need to provide a Case Number that was generated by the online portal.
You will need to register an account to be able to access and apply for these services via the link https://zampass.gsb.gov.zm/register. To register, you will need an ID number (NRC, Diplomatic Passport/ID, Passport Number or Refugee ID), a Mobile Number and an Email address already registered on the RTSA System through having a Driver Licence or owning a Motor Vehicle. Useful links: