Online payment portal feedback questionnaire, please give us feedback on your experience by clicking on the green button.

Online Survey
Submit Query

The following services are now available online hosted on Zamportal – The Digital Government homepage.

  1. Driver’s Licence (Renewal and Duplicate)
  2. Roadworthiness Application (“Road Fitness Test”)
  3. Motor Vehicle Licence (“Road Tax”)
  4. Motor Vehicle Registration – Temporal Registration
  5. Physical Vehicle Examination (Various)

Click this Button to submit a query regarding an online transaction you recently performed. You will need to provide a Case Number that was generated by the online portal.

You will need to register an account to be able to access and apply for these services via the link https://zampass.gsb.gov.zm/register. To register, you will need an ID number (NRC, Diplomatic Passport/ID, Passport Number or Refugee ID), a Mobile Number and an Email address already registered on the RTSA System through having a Driver Licence or owning a Motor Vehicle.

Useful links:

  1. User Registration page: https://zampass.gsb.gov.zm/register
  2. Digital Services homepage:https://zamportal.gov.zm
  3. e-Services Directory page: https://eservices.gov.zm