Online payment portal feedback questionnaire, please give us feedback on your experience by clicking on the green button.

The following services are now available online hosted on Zamportal – The Digital Government homepage.

  1. Driver’s Licence (Renewal and Duplicate)
  2. Roadworthiness Application (“Road Fitness Test”)
  3. Motor Vehicle Licence (“Road Tax”)
  4. Motor Vehicle Registration – Temporal Registration
  5. Physical Vehicle Examination (Various)

Click this Button to submit a query regarding an online transaction you recently performed. You will need to provide a Case Number that was generated by the online portal.

You will need to register an account to be able to access and apply for these services via the link https://zampass.gsb.gov.zm/register. To register, you will need an ID number (NRC, Diplomatic Passport/ID, Passport Number or Refugee ID), a Mobile Number and an Email address already registered on the RTSA System through having a Driver Licence or owning a Motor Vehicle.

Useful links:

  1. User Registration page: https://zampass.gsb.gov.zm/register
  2. Digital Services homepage:https://zamportal.gov.zm
  3. e-Services Directory page: https://eservices.gov.zm