The following services are now available online hosted on Zamportal – The Digital Government homepage.

  1. Driver’s Licence (Renewal and Duplicate)
  2. Roadworthiness Application (“Road Fitness Test”)
  3. Motor Vehicle Licence (“Road Tax”)
  4. Motor Vehicle Registration – Registration
  5. Physical Vehicle Examination (Various)
  6. Driving Instructor Licence
  7. Driving School Licence
  8. Practical Driving Test Booking
  9. Provisional Driver’s Licence (Additional Class)
  10. PSV Driver’s Licence Renewal
  11. Release of Information for Motor Vehicle

You will need to register an account to be able to access and apply for these services via the link https://zampass.gsb.gov.zm/register. To register, you will need an ID number (NRC, Diplomatic Passport/ID, Passport Number or Refugee ID), a Mobile Number and an Email address already registered on the RTSA System through having a Driver Licence or owning a Motor Vehicle.

Useful links:

  1. User Registration page: https://zampass.gsb.gov.zm/register
  2. Digital Services homepage:https://zamportal.gov.zm
  3. e-Services Directory page: https://eservices.gov.zm